Returns & Exchanges
At Laneway Boutique, we want you to love your purchase; however, if you are not completely satisfied, we offer returns on full-priced items within 14 days of delivery. Please ensure all items are in their original condition, unworn, and with all tags attached to be eligible for a refund or store credit.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
- 3.Ship the Parcel
Attach the generated shipping label to your package and drop it off at your nearest authorized postal service or courier location.
- 4.Quality Check and Refund
Once our boutique team receives and inspects your return, we will process your refund or store credit within 5 business days.
