Frequently Asked Questions
Everything you need to know about shopping with Laneway Boutique.
What is your return policy?
We offer returns for store credit on all full-priced items within 14 days of delivery. Items must be in original condition, unworn, and with all tags attached.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.
Do you offer international shipping?
Yes, Laneway Boutique ships worldwide. International delivery times and costs vary depending on the destination and are calculated at checkout.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your parcel's journey.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options including Afterpay and Klarna for our customers' convenience.
How do I know what size to order?
A detailed size guide is available on each product page. If you are between sizes or need specific measurements, our customer care team is happy to assist.